employee-feedback-examples-the-good-the-bad-and-the-ugly-and-how-to-give-effective-feedbackAny feedback, questions or suggestions on the software or site can be left here.

For questions about the Olive, please refer to the AVS forum.




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Gert-jan wrote on January 1, 2018 at 09:24:
Any feedback, questions or suggestions on the software or site can be left here. For questions about the Olive, please refer to the AVS forum!
markolino72 wrote on March 24, 2017 at 17:04:
i just buyed a second hand o4hd it cames with fw1.0 (sw4.3.2) performed up button + forward button.IT WORKED! i'm now in FW3.0 (24/03/2017) recovery files taked on your site to recover o4hd no action while plug the usb stick (fat32,4096kb)!!!
Reply by: Gert-jan
Glad it helped!
Dieter Leonard wrote on February 24, 2017 at 15:57:
Hello, Today I tried to save the datas of my olive4HD with your software.I have 2800 Cds in Flac on my Olive. So I started the software and when I came back all the Artist and albums were shawn in the directory but only a part (25%) of the tracks were transfered. So what could went wrong ? Another question: how can I save the Tags with mp3tag? What does it mean to save them and how to do it automaticly? And the steps to do after saving the tags are something like chinese for me ... Sorry. Do you know somebody who could do this work for me or who could explain what to do in german ? I think I would like to transfer my Music on a NAS and to choose another Streamer. Sorry for my bad english and bad IT knowledge... Thanks and best regards Dieter Leonard
Reply by: Gert-jan
Feedback on this issue: Dieter was helped and be able to export the data from the Olive. I am planning to do an article on this process, time permitting...
Daniel wrote on February 23, 2017 at 22:23:
Hello, you saved my day and made a customer really happy for me being able to repair his Olive 3HD. Thanks for having the files for download. I'll create a repo on github in the future about Olive 3HD. Good day, greetings from germany
Reply by: Gert-jan
Glad this site was helpfull. Cheers!
Pietro wrote on December 10, 2016 at 16:49:
Hi, I've found your very good site searching for a method to recovery my Olive 03HD. The screen remained freezed on the white screen (system is starting, please wait ...), but via Olive app or PC I could manage the Olive. Then, after a backup (made via PC, using the http address I learned from your excellent manual), I tried to recovery it (using the recovery files found on AVS forum, on page 124), but the screen remaind freezed (it doesn't appear insert USB or recovery in progress, etc.) and I can see that the Olive doesn't read the USB stick (but the USB is compatible becouse I tried it before the recovery and the Olive read it ...). So, in the end, have you any idea to recover the Olive or do I have to decree his definitive death? Thanks in advance (and sorry for my english, I'm from Italy). Kind regards Pietro
Reply by: Gert-jan
After some email exchange it turned out that the files were not the right size. The correct files were downloaded from Hopefully this will help to get the Olive working again...