Any feedback, questions or suggestions on the software or site can be left here.
For questions about the Olive, please refer to the AVS forum.
Hi I have Olive musica device, it worked great about last 10 years and I enjoyed my music until last sunday. Something went wrong with the electric system in my house. After shutdown my Olive musica device doesn't starting. I moved several times for last 10 years and I think I lost the recovery cd. Could you help me in this case? I need the recovery CD for my Olive musica. Can I buy it somewhere or download somewhere. Please help me. Thanks before
Hi Thanks for a great support site! Can you help me find a download URL for Ver 3.0 for a 4HD model please? Thanks in advance
I have an Olive 4HD, which appears to have died and taken all of my music with it. I have had it for approx 5 years. a few weeks ago, I turned it off at the rear switch and left it for half an hour, switched it back on, and asked if I wanted a system check. I agreed and left it running. When I returned the date had gone July 1970 and all of my music has disapeared and will not allow me to reset anything, from the time to the date, or even the location. It just keeps showing me American locations. It will not find its network adapter either. Has anyone else had this problem.
The recovery cd image of Olive Opus 4 is not working. I have written it on a CD, but the olive is not booting up. Can you help me by giving a link to download the image file of Opus 4.
how can I get an updated app for my iPad to work my Olive 4HD. It seems the latest iOS update from apple has rendered my app useless and since my screen rarely works , my olive 4hd is useless. need help!
thanks for the "his good work"!
i just buyed a second hand o4hd it cames with fw1.0 (sw4.3.2) performed up button + forward button.IT WORKED! i'm now in FW3.0 (24/03/2017) recovery files taked on your site to recover o4hd no action while plug the usb stick (fat32,4096kb)!!!
Hello, Today I tried to save the datas of my olive4HD with your software.I have 2800 Cds in Flac on my Olive. So I started the software and when I came back all the Artist and albums were shawn in the directory but only a part (25%) of the tracks were transfered. So what could went wrong ? Another question: how can I save the Tags with mp3tag? What does it mean to save them and how to do it automaticly? And the steps to do after saving the tags are something like chinese for me ... Sorry. Do you know somebody who could do this work for me or who could explain what to do in german ? I think I would like to transfer my Music on a NAS and to choose another Streamer. Sorry for my bad english and bad IT knowledge... Thanks and best regards Dieter Leonard
Hello, you saved my day and made a customer really happy for me being able to repair his Olive 3HD. Thanks for having the files for download. I'll create a repo on github in the future about Olive 3HD. Good day, greetings from germany
Hi, I've found your very good site searching for a method to recovery my Olive 03HD. The screen remained freezed on the white screen (system is starting, please wait ...), but via Olive app or PC I could manage the Olive. Then, after a backup (made via PC, using the http address I learned from your excellent manual), I tried to recovery it (using the recovery files found on AVS forum, on page 124), but the screen remaind freezed (it doesn't appear insert USB or recovery in progress, etc.) and I can see that the Olive doesn't read the USB stick (but the USB is compatible becouse I tried it before the recovery and the Olive read it ...). So, in the end, have you any idea to recover the Olive or do I have to decree his definitive death? Thanks in advance (and sorry for my english, I'm from Italy). Kind regards Pietro